Coldcard Halted from Deleting Customer Data over Security Incident

Coldcard has temporarily suspended its automatic customer data deletion policy due to legal obligations tied to its July security incident.

The company must retain customer records that could be relevant to ongoing and anticipated legal proceedings arising from the wallet security issue.

According to Coldcard, customers who do not want their information preserved under the legal protocol can still request the application of its existing retention policy by contacting customer support.

The revised retention policy follows a hardware wallet flaw that Galaxy Research linked to 1,596 confirmed stolen Bitcoin across three attack waves.