Crypto Users Overwhelmingly Demand Exact Fee Transparency

A recent Paybis usability study found that crypto users prefer exact fee amounts over percentage fees. The research revealed that 89% of buyers demand real-cost fee transparency when making transactions.

The study, which included 22 leading crypto platforms, found that only two showed full fees upfront in their exchange forms. This lack of clarity can lead to confusion and mistrust among users.

Paybis' research suggests that users want platforms to explain the costs before they commit to a transaction. The company is focusing on showing users how transaction costs are calculated and what they will receive before confirming a transaction.