SoundHound Expands Reach with LivePerson Acquisition
SoundHound AI Inc (SOUN) has completed its acquisition of LivePerson, expanding its enterprise reach and customer engagement platform. The combined company now targets over $500 million in future revenue from existing customers.
The deal adds LivePerson's digital messaging tools to SoundHound's voice and automation capabilities, serving customers across multiple channels. The integrated platform will give enterprise clients one system for customer service across voice, web, mobile, SMS, and social channels.
SOUN shares fell 1.11% to $6.66 after trading near $6.78 earlier in the session. SoundHound plans to integrate LivePerson's platform into OASYS, its system for automated customer interactions, expanding its intellectual property portfolio to more than 750 patents.