ECB's Digital Euro App Aims for Universal Accessibility

The European Central Bank (ECB) has outlined the accessibility features of the digital euro app, which will enable users to access basic digital euro services. From the outset, accessibility and inclusion have been core design principles of the digital euro. The proposed app features go beyond the requirements of the European Accessibility Act and related standard EN 301 549, making it one of the most advanced in the market.

The app is designed to be accessible to all Europeans, regardless of their needs, abilities, or levels of digital confidence. It will have best-in-class accessibility features, including enhanced visual design, full keyboard navigation, screen reader support, time-out warnings, simplified language, error prevention, and reduced motion settings.

The proposal has been developed in close cooperation with consumer organisations, accessibility experts, and national central banks. The resulting app is currently being developed and will be tested during the digital euro pilot to be launched in 2027. In parallel, app requirements will be further validated via usability and accessibility testing with members of the ONCE Foundation for Cooperation and Social Inclusion of People with Disabilities.