Agentic AI Revolutionizes Finance with Automation and Accessibility

Agentic AI is transforming finance by automating tasks and improving customer experiences. The concept, which refers to AI as an operating system for modern finance, was discussed in a recent episode of Mint's All About AI series.

Moderated by Abhishek Singh, Associate Editor at LiveMint, the panel included leaders from Salesforce, Godrej Capital, Mirai Asset, and Niwas Housing Finance. They explored how agentic AI is being applied in lending, housing finance, and investments.

The use of multilingual voice-to-text technology was highlighted as a key innovation, enabling informal borrowers to interact with financial services more easily. This shift towards greater accessibility is expected to improve customer experiences and drive growth in the industry.