AI Drives Finance Revolution with Speed, Security, and Customer Focus
Agentic AI is transforming the finance industry by automating and streamlining processes. In an episode of Mint All About AI, leaders from Salesforce, Godrej Capital, Mirai Asset, and Niwas Housing Finance discussed how agentic AI is impacting lending, housing finance, and investments.
The panel, moderated by Abhishek Singh, Associate Editor at LiveMint, highlighted the benefits of using agentic AI in finance. They noted that it can improve speed, customer experience, and data management, while also enhancing trust and reducing security risks.
One key example mentioned was the use of multilingual voice-to-text technology for informal borrowers. This innovation allows lenders to interact with customers more effectively, regardless of language barriers.
The panelists also discussed how agentic AI can become the 'operating system' of modern finance, enabling faster and more secure transactions.