American Express Cuts Off High-Spending Customers Amid Rising Credit-Card Debt
A growing number of high-spending American Express customers have taken to social media to complain that their cards, once effectively unlimited, are being capped or suspended.
The complaints come from long-time Amex users who claim they have decades of payment history and no record of missed bills, yet still found themselves facing new spending limits or temporary account restrictions.
A 44-year customer claimed that American Express reduced his available spending power after a recent attempt to make a $5,000 purchase triggered a call. He had previously spent as much as $100,000 without raising any concern and believed his long record should have counted for something.
Commentary YouTuber Anton Daniels examined several of these complaints in a video and agreed with one major point: lenders have become more cautious. He argued that credit-card debt is rising, possible changes in default rates could be contributing factors, and American Express may be tightening its underwriting.