C3.ai Stumbles as Salesforce Surges

C3.ai has struggled to achieve profitability in recent years, reporting a net loss of $470.4 million in FY 2026, despite revenue growth declining by 35.7% year-over-year.

Meanwhile, Salesforce posted strong financial results for the same period, with a net income of $7.5 billion and a net margin of 18%, driven by a 9.6% increase in revenue to $41.5 billion.

A key difference between the two companies is their business models: C3.ai relies heavily on sales partnerships, which can be unpredictable, while Salesforce has diversified its customer base and expanded its product offerings.