ChargeOn Unveils Conversational Payment Management Solution for Salesforce

ChargeOn has rolled out new capabilities to its Salesforce payment processing and orchestration platform. The solution, called Agentforce, enables customers to collect payments, manage authorizations, refunds, and look up transactions through a conversational interface.

The system allows users to capture and release funds when needed and refund transactions fully or partially. It also provides complete transaction history for faster, informed decisions.

Agentforce is built on top of the AgentExchange platform, which enables enterprises to augment their teams with trusted autonomous AI agents in the flow of work. The library of ready-to-use skills includes skills from ChargeOn.

'With ChargeOn's agent actions, we are not adding AI to payments, we are making sure every transaction that moves is still fully in the customer's control,' said Vishwajeet Srivastava, CTO & Co-founder of Cyntexa.