Google and Square Unite for Conversational AI Restaurant Ordering

Square and Google have collaborated to bring conversational AI ordering capabilities to restaurants. This new feature, available through Ask Maps on Google Maps, allows customers to find and order from local favorites using natural language queries. For example, a customer could say 'Order spicy pad kee mao with seafood for me to pick up on my way home.'

The integration is seamless, as Square food and beverage sellers who create a Google Business Profile can automatically sync their menus, hours, and location details from the Square Dashboard without any added setup or fees. This makes it easy for customers to discover and order from local businesses.

Morgan Kuntze, global partnerships lead at Block (Square's parent company), noted that the way people find restaurants is evolving. 'Our expanded work with Google means Square sellers show up in those conversations, without having to manually update their details across the many channels their business is present.'