John Keells Holdings Bolsters Ties with Salesforce

John Keells Holdings PLC has strengthened its partnership with Salesforce to accelerate customer experience transformations across its retail and automotive divisions in Sri Lanka.

The supermarket chain Keells uses Salesforce platforms to offer tailored interactions to over two million loyalty members enrolled in the Keells Nexus program.

Meanwhile, John Keells CG Auto deploys Salesforce technology to consolidate customer intelligence, optimize operational workflows, and drive smart automation.

This extended alliance allows two primary JKH subsidiaries to supply connected, tailored, and data-backed services during their next stages of commercial development.