Kerala Bakery Ordered to Pay Rs 15,160 for Selling Expired Diet Coke Tins
A consumer commission in Kerala has ordered a bakery to pay Rs 15,160 for selling expired Diet Coke tins to a customer. The complainant had purchased four Diet Coke tins from Dhanusri Bengaluru Bakery in Mulugu on August 30, 2025, for Rs 160.
When he opened one of the tins, he found that it had expired on August 9, 2025. He confronted the bakery owner, who allegedly offered him Rs 2,000 to keep the matter quiet instead of providing a proper explanation.
The complainant refused the offer and lodged a police complaint before approaching the consumer commission. The commission held that selling expired food products amounts to deficiency in service and ruled that the liability rests with the seller, not Coca-Cola India.
The bakery owner and its employee failed to appear before the commission or contest the allegations, despite being given several opportunities.