McDonald's Leans on Loyalty Program as US Traffic Struggles Continue
McDonald's has launched a limited-time partnership with Shell, allowing MyMcDonald's Rewards members to redeem points for fuel discounts at participating Shell stations.
This move highlights how McDonald's is leaning on its large digital loyalty base and leadership continuity to support U.S. operations without relying solely on further menu discounting.
The appointment of Skye Anderson as President of McDonald's USA feels most relevant here, because execution in the U.S. market sits at the center of both the traffic recovery catalyst and the competitive risk that Burger King's recent outperformance has brought into sharper focus.