Microsoft Exchange Online Services Experience Outage, Gradual Recovery Underway

Microsoft is working on a fix for its Exchange Online and Outlook services after they experienced an outage on August 31. The company announced that it was deploying a mitigation across the affected environment, which would lead to 'gradual recovery to mail flow.'

The issue started at the beginning of the workday on Monday when many Microsoft users reported being unable to access their Outlook email. Other problems included app-related issues and login difficulties with Microsoft Exchange Online.

Some customers expressed frustration with the vague information provided by Microsoft, asking for a specific estimate of when full recovery would occur. One user noted that some email was starting to roll in 'slowly.'