Microsoft's $1B Kin Phone Failure: A Cautionary Tale
Microsoft's Kin phones were launched in the spring of 2010 after two years of development, but they were canceled just 48 days later. The project, code-named 'Pink', was an attempt to create a social-focused phone that would appeal to younger users.
The Kin One and Kin Two phones were designed with a focus on messaging and social media integration, featuring a unique interface called Kin Loop that allowed users to view updates from various services in one place. The phones also included features like automatic cloud-backed photo libraries, which was a precursor to modern cloud syncing services.
However, the phones launched without some basic smartphone features, including an app store, third-party apps, games, calendar, and instant-messaging client. The browser on the Kin One was slow and unstable, and the Twitter integration was shallow. The pricing of the phones was also a major issue, with plans starting at $70 per month.
Despite the promise shown by the Kin phones, sales were poor, and Verizon dropped the prices to try to boost sales. However, it was too late, and Microsoft canceled the project just two days after dropping the prices.