NFL Ditches Spreadsheets for AI-Powered Game-Day Operations

The National Football League (NFL) has partnered with Microsoft to modernize its game-day operations. The NFL worked with its technology partner, Microsoft, to build a unified, AI-powered reporting solution using Copilot Studio and Power Platform.

The Game Ops Dashboard solution provides a single source of truth for game-day incidents across venues, while enabling efficient post-game reporting and long-term operational learning.

A key part of managing operations on the field is recording each incident and developing reports. Previously, this was done during each game using an Excel spreadsheet, which was time-consuming and led to inconsistent data.

The solution uses a Power Apps application designed specifically for the NFL Game Operations teams. From a phone or tablet, staff can quickly select a specific game and log operational notes or incidents as they occur. AI takes over and automatically classifies the incident using a model in AI Builder in Power Automate.