Outlook Service Disrupted for Microsoft Users on August 31

Microsoft's Outlook service experienced a disruption on August 31, affecting many users' ability to access their email. The issue began at the start of the workday and was reported by users on Downdetector.

The affected services included Outlook, Exchange Online, and other Microsoft 365 business services. In a statement, Microsoft said it was working on a fix and deploying mitigation across the affected environment to aid in recovery.

Users were told they should expect 'gradual recovery to mail flow' as the company restarted targeted sections of its infrastructure. However, some users expressed frustration with the lack of specificity regarding the timing for full recovery, asking for an estimated time frame.