Route Mobile Brings Global Messaging to Salesforce
Route Mobile has launched an omnichannel messaging application on Salesforce AgentExchange. This new platform enables users to send global SMS and WhatsApp messages directly within Salesforce Cloud, using Route Mobile APIs.
The platform allows businesses to engage customers on their preferred channels without requiring custom development or external infrastructure.
Tushar Agnihotri, CEO of Route Mobile, stated that enterprises want to move faster, personalize customer interactions, and simplify how their teams engage at scale.