Salesforce Bolsters Slack with Interactive AI Builder
Salesforce is pushing its Slack platform further into artificial intelligence territory by transforming Slackbot into an interactive content builder.
The feature, called Slackforce Surfaces, enables users to create dashboards, polls, reports, presentations, and microsites directly within their conversations without leaving the platform.
This development comes as Salesforce aims to funnel its Slack users toward its expanding AI ecosystem. The company's Agentforce and Data 360 annual recurring revenue recently approached $3.9 billion, accounting for roughly 8.4% of its projected annual revenue of $46.25 billion.
The feature is now available to all customers, including free users, with Slackbot enabled, and the platform will start continuously refreshing data in October.