Salesforce Brings Real-Time Data Experiences to Slack with Slackforce Surfaces

Slackforce Surfaces, a new capability introduced by Salesforce, is transforming the way teams interact with data within Slack. This innovative feature integrates real-time, interactive data experiences from Salesforce and other connected systems directly into the communication platform.

With Slackforce Surfaces, users can generate live dashboards, reports, or executive presentations using natural language prompts via Slackbot. These surfaces automatically refresh with real-time data from Salesforce and integrated tools, allowing teams to explore and act on data together in real time.

The new feature is designed to bridge the gap between raw information and collaborative team action, providing interactive interfaces that enable teams to filter, comment on, and take action on data. This functionality supports various use cases, including sales pipeline visualization, marketing campaign reporting, and IT expense tracking for AI adoption.

For IT teams, Slackforce Surfaces can monitor AI adoption and token usage, automatically delivering updated spend and return on investment (ROI) reports within Slack. The system also respects existing permissions, ensuring data security and access control.