Salesforce Security Must Adapt to AI-Driven Trust Relationships
As artificial intelligence (AI) transforms business workflows in Salesforce, organizations must adapt their security and governance practices to address new trust relationships.
Traditional security measures focus on identities, permissions, access, configurations, and controls. However, AI-driven processes require a deeper understanding of the information relied upon, trust across connected systems, actions performed, and outcomes produced.
WithSecure's paper, 'Navigating Trust in the Modern Salesforce Ecosystem,' highlights the importance of mapping trust relationships to ensure security and governance align with business objectives.
The Trust Mapping Framework examines five domains: entities, information, connections, actions, and system outcomes. This structured approach helps identify where trust exists and how it operates across connected business processes.