Salesforce Unveils Job-Ready AI Agents for High-Value Work
Salesforce has expanded its Agentforce platform with a new portfolio of job-ready AI agents designed to tackle high-value work across various business functions.
The new agents are built on top of Salesforce's Agentforce technology, which enables them to pursue goals over time, learn new skills, work together, and continuously improve their performance.
The company has introduced a range of job-ready agents, including Casey for customer service issues, Paige for IT & HR requests, Carter for shopper support, Hunter for outbound sales, Marshall for supply chain management, Piper for inbound lead generation, and Fin for complex customer experience workflows.
These agents come pre-built with the skills, actions, and data models required for their respective jobs and can be tailored to each company's unique business processes and context.