United Airlines Boeing 737-900 First Class Review: Excellent Service, Food, and Wi-Fi

A traveler on a United Airlines Boeing 737-900 flight from Los Angeles to Washington Dulles in first class experienced excellent service, food, and Wi-Fi. The passenger received an upgrade at the gate, 30 minutes before departure, and enjoyed warm mixed nuts served halfway through the flight. The aircraft was retrofitted with seatback screens and updated power ports as part of the United Next program.

The traveler appreciated the personal air vents and the ability to use their AirPods for entertainment. They also praised the Polaris-style entree selection and the pre-arrival snack, which included a hot cranberry-orange scone. The flight attendants were described as friendly and attentive, welcoming passengers by name.

The traveler noted that while the seat in the last row of first class did not recline much due to the bulkhead, they still managed to get some sleep during the 5-hour and 8-minute flight. They also pointed out that United's partnership with T-Mobile had ended, requiring passengers to pay for Wi-Fi.