AI Agents Could Revolutionize Corporate Software Market

Coinbase Global Inc. CEO Brian Armstrong recently shared his thoughts on AI agents and their potential to disrupt corporate software monopolies.

In a post on X, Armstrong suggested that companies would move faster if internal platforms were required to compete for internal users in the same way products compete for external customers.

'Most companies would move faster if internal platforms had to win their internal customers the same way they win external ones,' he wrote.

Armstrong also recommended that companies publish uptime, latency, and cost data, while taking feature requests openly. He suggested that internal platforms could charge internal teams 'like any other customer.'