Crypto Casinos' Weak Link in Responsible Gaming: How Tools Can Help
Responsible gambling tools are available at crypto casinos to help players manage their gaming habits and prevent harm. These tools include deposit limits, cooling-off periods, and self-exclusion. Deposit limits cap the amount a player can deposit over a set period, while cooling-off periods pause the player's account for a short time. Self-exclusion blocks access to gaming for a longer period, typically lasting several months or even years.
Crypto casinos often lack the barriers that make exclusion effective elsewhere. For example, national registers that block players across all licensed sites may not cover offshore crypto sites. Players can also create new wallets to circumvent exclusion. Bank blocks and card limits may not catch crypto sent from self-custody wallets. Some platforms may allow access to the website itself while blocking play on the account.
To close these gaps, tools that work outside the casino can be used. Site blockers, such as Gamban and BetBlocker, block access to gambling sites across a device. National registers and bank blocks can also limit access. Players can also inform a trusted friend or family member about their plans and seek support from services like GamCare, Gambling Therapy, and Gamblers Anonymous.
Dexsport, a crypto casino, handles self-exclusion through its support team or by email. Players can request exclusion by writing to [email protected] with the words 'self-exclusion' and the desired duration. The account will be blocked within 12 hours of the request.