Custom Vending Adds Crypto Payments to OMNI Machines

Custom Vending has expanded its OMNI Series vending machines to accept cryptocurrency payments through a partnership with RiverArk. This integration allows customers to use Bitcoin over the Lightning Network, while operators can receive funds in U.S. dollars or another selected digital asset.

Customers select a product and scan a QR code displayed on the machine's touchscreen using a compatible cryptocurrency wallet. After payment is approved and settled, the machine dispenses the product.

The system works with wallets and payment apps including Coinbase, Strike, Cash App, and Venmo. Custom Vending said the RiverArk platform can automatically convert cryptocurrency payments into U.S. dollars, limiting operators' exposure to changes in digital-asset prices.

RiverArk's technology also reduces processing fees and eliminates chargebacks because completed payments cannot be reversed. Existing OMNI customers can add this capability by creating a merchant account, generating a QR code, and updating their machines' software.