Maya Streamlines Internal Operations with AI-Powered HR Tech

Fintech giant Maya is streamlining its internal operations by applying consumer banking app design principles to administrative tasks. The company has implemented AI and self-service HR tech, automating repetitive workloads and providing instant access to official documentation.

The digital banking platform now uses artificial intelligence for regulatory tax compliance, flagging inconsistencies in BIR Form 2316 filings automatically. This allows the human resources team to focus on exceptions rather than manually reviewing every document.

Maya has also integrated AI tools into talent acquisition, using automated systems for market data analysis and candidate sourcing. The company has restructured its talent management framework, moving away from traditional annual reviews in favor of a continuous feedback model.