Orionx Shuts Down Amid $7 Million Shortfall in Customer Funds

Chilean cryptocurrency platform Orionx has shut down permanently after a forensic audit revealed a $7 million shortfall in customer-held digital assets. The company, which allowed users to buy, sell, and store cryptocurrencies for about nine years, posted a notice on its website stating that the audit confirmed transfers of custodial holdings into wallets that Orionx itself did not control.

The platform froze all withdrawals immediately after discovering the issue, citing the need to treat every account holder equally so that no one can withdraw ahead of others while the remaining assets are assessed. Management said it will try to return as much as possible to customers, but acknowledged it cannot promise full recovery.

A formal wind-down and restitution plan has already been shared with authorities, and Orionx has taken legal action against two founding partners, Joaquín Díaz and Roberto Zibert, who are accused of knowing about and participating in the transfers. The company alleges that these assets were later used for trading on other venues.

A review of Bitcoin, Ethereum, Polygon, and XRP balances found roughly $6.06 million missing from company-controlled addresses, with the possibility that the total gap could grow as investigators examine additional coins. Chile's Financial Market Commission (CMF) has distanced itself from the situation, noting that it rejected Orionx's application for registration under the Fintech Law in June 2026 and therefore never supervised the platform.