TD Bank Refuses to Reimburse P.E.I. Woman Scammed Out of Nearly $10K in Bitcoin
A woman from Prince Edward Island has spent six months trying to recover nearly $10,000 she lost in a cryptocurrency scam. The scammer claimed to be from TD Bank's fraud prevention department and convinced her to withdraw money through a teller and then deposit it into a Bitcoin machine for verification.
According to the woman, the scammer used a phone number that matched one listed on TD Bank's website, making her believe the call was legitimate. She lost $9,800 in total, but TD Bank has declined to reimburse her, citing a form she signed when withdrawing the money.
The bank claims it thoroughly reviewed the matter and shared its findings with the woman, explaining that it takes reports of fraud seriously. However, the woman disputes this, stating that TD Bank 'doesn't care about the customer' and is not doing enough to help her recover her lost funds.