Jamaican Insurers Step Up Efforts to Clear Hurricane Melissa Claims

Nearly a year after Hurricane Melissa struck Jamaica, the Insurance Association of Jamaica (IAJ) reports that its member companies are working to resolve remaining claims. As of late September 2026, 90% of motor claims and 77% of Jamaican dollar-denominated claims have been fully settled. However, progress has been slower for non-motor and US dollar-denominated claims, with only 54% and 49% fully settled, respectively.

The IAJ acknowledged the financial and operational strain on families and businesses awaiting claim resolutions. IAJ President Rosemarie Henry emphasized the need to address outstanding cases, particularly those with limited communication or incomplete loss-adjuster reports. The association urged insurers to provide clear updates, designated contacts, and expected timelines for claim completion.

Some claims remain unresolved due to incomplete reinstatement work or undetermined final losses. In such cases, insurers are considering interim payments where possible. The IAJ also highlighted the strain on loss-adjusting resources due to the high concentration of property claims from the hurricane.

The announcement follows concerns from the Jamaica Hotel and Tourist Association (JHTA) regarding delays and settlement calculations. Henry assured that the industry is addressing these issues while adhering to individual policy terms. Everton McFarlane, IAJ's executive director, stated that the association's focus is on accelerating outstanding claims and ensuring transparency in settlement processes.