AI Solution Doubles Impact for Make-A-Wish Children
Make-A-Wish is a charitable organization dedicated to making childhood dreams come true for children with critical illnesses.
The organization grants over 33,000 wishes per year in more than 50 countries worldwide. However, it has a scalability issue as it only reaches one in ten eligible children.
Make-A-Wish partnered with Salesforce's Accelerator Program to develop an agentic AI solution that can summarize the content of a child's wish and match its components to generous donors and suppliers.
The AI solution, called the 'agentic Fairy Godmother,' has already doubled Make-A-Wish's impact by streamlining the wish-granting process. The organization hopes to take it further by making it child-facing, enabling children to interact with their wish ideas and give them options.