Amazon Brings Back Arbitration Clause with Class-Action Waiver
Amazon has reinstated its arbitration clause for shoppers, which includes a class-action waiver. This means that customers will no longer be able to file lawsuits against Amazon in court.
The company had previously removed this provision, but it is now back in place for all new and existing agreements. However, there is an exception: small claims cases are still allowed, and if necessary, a judge may intervene.
This change has sparked some concern among consumer advocates, who argue that arbitration clauses can be unfair to customers.