Amazon Delivers Efficiency Boost with Smart Glasses for Drivers
Amazon is improving the efficiency of its last-mile deliveries by equipping delivery drivers with smart glasses. The smart glasses use artificial intelligence (AI), computer vision, and cameras to provide directions, identify potential hazards, and support tasks such as locating packages and capturing proof of delivery.
The technology was developed with feedback from hundreds of drivers who provided information on comfort and display clarity. More than 500 delivery drivers have tested the smart glasses on real routes over the past 18 months, completing over 275,000 deliveries.
Amazon plans to deploy about 5,000 smart glasses to its delivery drivers this year and more than 20,000 by the end of 2027. The system activates when drivers safely park at a delivery location and displays information about the packages and destination.