Amazon Expands Settlement Payments to Millions More Consumers

The Federal Trade Commission (FTC) has announced that Amazon will accelerate and expand payments to eligible consumers under last year's $2.5 billion settlement.

Last year, Amazon agreed to pay up to $1.5 billion in redress to consumers harmed by the company's deceptive practices of enrolling millions of people in Prime subscriptions without their consent.

As of September 2026, Amazon has issued over $845 million in payments to consumers, with a maximum payment cap of $51 per consumer. However, under the revised order, more consumers will now qualify for refunds from Amazon and the maximum payment cap has been raised from $51 to $200 total.

Eligible consumers who used between 11 to 20 Prime benefits in a one-year period will receive automatic payments starting October 1, 2026. These payments will be made via electronic payment (Venmo or PayPal) or mailed check without requiring consumers to submit claims or additional paperwork.