Apple Issues Phone Replacement Order For Select AT&T iPhone 18 Pro Max Users

Apple has confirmed that a small number of AT&T customers who recently upgraded to the iPhone 18 Pro Max are experiencing service-loss issues due to a hardware-related bug.

The defect causes affected units to lose cellular service, rendering the primary communication function of the device unusable. Apple's acknowledgment of the issue signals that internal diagnostics have been unable to resolve the problem through software patches or remote fixes alone.