Bandwidth Bolsters Global Cloud Communications Leadership with Expanded Salesforce Partnership
Bandwidth Inc., a global cloud communications provider, has expanded its partnership with Salesforce. The company will become the first certified carrier for Salesforce's global rollout across over 25 countries.
This move extends Bandwidth's role from providing North American native voice to international infrastructure for AI-driven enterprise engagement. The partnership is part of Bandwidth's positioning as a global cloud communications leader in a large and expanding market.
The company estimates the total addressable market will rise from $111 billion in 2025 to $174 billion in 2030. Bandwidth emphasized its AI voice orchestration platform, Maestro, extensive ecosystem integrations, and structural margin advantages from its owned global infrastructure.
Bandwidth's customer base includes 100% of Gartner's UCaaS and CCaaS platform leaders, with offerings spanning global voice plans, enterprise voice, and programmable messaging. The company reports exceptional customer loyalty, highlighted by 99% customer name retention, a 113% net retention rate as of June 30, 2026.