Big Box Stores Struggle with Organized Retail Crime Epidemic
Organized retail crime has become a significant concern for big box stores like Home Depot. According to Scott Glenn, Home Depot's VP of Asset Protection, shoplifting is just the tip of the iceberg when it comes to retail theft. The real issue is organized retail crime, where criminal outfits steal large quantities of merchandise that ends up on the black market.
Glenn explains that this type of crime has been increasing over time and is now a major problem for retailers. Stores like Home Depot are forced to lock up their inventory behind closed doors to prevent theft, which can negatively impact customer experience.
The rise of organized retail crime has significant implications for retailers and law enforcement agencies alike. It requires a collaborative effort to combat this issue effectively.