CRMIT Australia Acquires Brooke Global to Boost AI-Driven Digital Transformation

CRMIT Australia Pty Ltd has announced the acquisition of Brooke Global, an Australian consultancy specialising in business process transformation and digital consulting for public sector and regulated organisations. The deal, finalized on October 6, 2026, aims to strengthen CRMIT's vision of delivering measurable business outcomes by combining enterprise technology with deep industry expertise. Both companies share a commitment to the Salesforce ecosystem, with Brooke Global bringing consulting expertise and CRMIT offering implementation and Agentic AI capabilities.

The acquisition brings together over two decades of CRMIT's experience in transforming customer experiences through CRM, Integration, and Decision Intelligence, with Brooke Global's strengths in service transformation and governance-led advisory services. The combined entity will focus on redesigning business processes, modernising citizen services, and responsibly adopting AI. Brooke Global's team of 40 strategy consultants will join CRMIT's global workforce, enhancing its consulting-led transformation capabilities.

Vinod Reddy, Founder & Chief Executive Officer of CRMIT Solutions, emphasized the importance of the acquisition in deepening the company's understanding of public sector transformation. Meanwhile, Bruce McGregor, Managing Partner of Brooke Global, highlighted the synergy between the two companies' expertise in digital service transformation. The acquisition is expected to benefit existing customers with expanded consulting expertise, stronger Salesforce and AI capabilities, and enhanced managed services.

CRMIT Solutions serves customers across the United States, Australia, New Zealand, Asia, and Europe, with offices in key locations including Bengaluru, Jaipur, Sydney, Melbourne, Atlanta, and Milpitas. Brooke Global is known for its deep domain expertise and collaborative consulting approach in the public sector and highly regulated industries.