Disney Introduces AI-Powered Booking Tool for Walt Disney World Guests

Walt Disney World in Florida is about to introduce an AI-powered booking experience for its guests. The new tool, developed with Google Cloud, will allow users to ask booking questions conversationally and receive personalized recommendations.

The beta test of the new system will start with a limited group of users in the US and Canada. Once feedback is gathered, Disney plans to roll out the service more widely.

Users can share their preferences through natural-language inputs, such as 'easy access to Magic Kingdom' or 'a hotel near the pool'. The AI engine will then provide summaries with information on rates and availability, along with personalized suggestions.