Evercore ISI Sticks with 'Outperform' on Salesforce Amid AI Push

Evercore ISI has reaffirmed its 'Outperform' rating for Salesforce.com (SF), citing the company's strong strategic positioning in the enterprise software space. The firm attended the Dreamforce conference in San Francisco and noted that Salesforce is increasingly focusing on data, business logic, workflows, permissions, and governance rather than just the interface itself.

The company's AIforce platform allows customers to access Salesforce context and actions through various interfaces, including Claude, Slack, Lightning, or other AI-native interfaces. Claudeforce served as the centerpiece of the conference, with Salesforce positioning itself as a trusted context and execution layer while customers use multiple models and interfaces.

Partners at the conference reported that customers are starting with smaller implementations, measuring ROI, and then expanding to production. This approach is gaining traction beyond coding use cases, with service and business workflows becoming more prominent applications.