FTC Expands Amazon Prime Refund Payments to Up to $200

The Federal Trade Commission (FTC) has expanded and accelerated payments to Amazon Prime customers who were unknowingly enrolled in the subscription service. The revised order widens the pool of consumers eligible for refunds, raises the maximum payout from $51 to $200, and makes all future payments automatic.

Under the original settlement, only consumers who used less than 10 Prime benefits during a one-year period were eligible for refunds of up to $51. The revised order expands eligibility to include millions of additional consumers who used between 11 and 20 Prime benefits in a one-year period.

So far, more than $845 million in refund payments have been issued. Payments will be made via Venmo, PayPal, or mailed check. If total payments accepted by consumers don't hit the required threshold by February 2027, Amazon will issue a second round of automatic payments to those who already received refunds.

‘The revised order will ensure more consumers who were harmed by Amazon’s deceptive enrollment and cancellation practices benefit from the FTC’s historic settlement,’ said Christopher Mufarrige, director of the FTC's Bureau of Consumer Protection.