Google Introduces AI-Powered Call for Me Feature
Google has introduced a new AI-powered feature called Call for Me, which can make entire phone calls on behalf of users. The feature is part of Google's Phone by Google app and is powered by Gemini Intelligence.
Call for Me allows users to hand off routine phone calls to the AI tool, with no need for them to talk to anyone. For example, if a user wants to update an order at a restaurant, they can tell the tool to call the restaurant and make the change for them.
The feature will combine the best aspects of existing call tools, including Direct My Call and Hold for Me. It will leverage Direct My Call when navigating complex menus and depend on Hold for Me when put on hold. When a real person answers, Gemini will initiate a conversation by introducing itself as an AI assistant and disclosing that it is calling on behalf of the user.
Users can monitor calls through a live transcript and take over the conversation at any point. The feature is currently available in early preview to US-based paid Gemini subscribers who are enrolled in the Phone by Google Public Beta on their Pixel 11 series device.