Highlight and IPTel Integrate Webex Meeting Rooms into Monitoring Platform

Highlight and IPTel have partnered to integrate Cisco Webex meeting rooms into Highlight's monitoring platform, expanding IPTel's managed service proposition.

The integration allows IPTel to monitor meeting room equipment alongside network infrastructure in a single interface, reducing the need for manual checks or reliance on native management tools.

Automated alerts can be triggered when faults appear, connecting directly into IPTel's support workflow and ticketing system. This enables prompt response to service interruptions before customers are aware of problems.

The partnership reflects a broader shift among managed service providers towards taking responsibility for workplace technology in hybrid working environments.