IBM Study Reveals Disconnect Between Employee Skills and AI Priorities

A new global study from IBM's Institute for Business Value highlights a disconnect between the skills Chief Human Resource Officers (CHROs) say AI requires and those employees prioritize.

While 71% of CHROs identify the ability to supervise, validate, and override AI outputs as the workforce's most essential skill, only 29% of employees rank judgment as important.

The study surveyed 1,500 CHROs and 8,800 employees globally, finding that 60% of employees worry about skills erosion, with critical thinking cited most often as declining.

CHROs identify critical thinking (57%) and human judgment (48%) as among the workforce's most important capabilities, but nearly half (46%) of organizations do not involve the CHRO when AI strategy is being defined.