India Accelerates Enterprise AI Adoption with Salesforce's Support
Salesforce sees India transitioning from AI experimentation to widespread production deployments, according to Arundhati Bhattacharya, President and CEO of Salesforce in South Asia.
Bhattacharya noted that Indian companies are moving towards putting AI technologies in production, with a focus on large-scale deployment. She emphasized the significance of this shift, stating that India offers 'white space' for digital and agentic AI growth.
Salesforce is investing in physical infrastructure, upskilling Indian talent, and recruitment to support this growth. A new tower in Bengaluru is expected to come online next calendar year as part of the company's investments in the country.
The increasing use of AI agents necessitates stronger security, governance, and cost control measures, according to Rohan Kumar, Salesforce President and Chief Platform and Engineering Officer. He emphasized that enterprises must establish systems for managing agent identities, monitoring their actions, and securing them from rogue activity.