Indian GCCs Must Shift Focus to IP Creation, NPI to Stay Competitive
The Global Capability Centres (GCCs) in India have been growing rapidly over the past decade, generating $98.4 billion in revenue and employing 2.36 million professionals by FY2026, according to a report by Dell-Zinnov-Nasscom.
While GCCs are often seen as a key driver of growth for Indian IT companies, there is a growing debate about their future prospects. Will they continue to thrive, or will traditional service towers take over?
Sriram Lakshminarayanan, President of Honeywell Technology & Connected Solutions (HTCS), believes that the GCC model has reached a tipping point. He notes that IP, NPI, and real ownership are now the key differentiators for successful GCCs.
The Indian advantage in the GCC market lies in its convergence of talent, capability depth, and ecosystem maturity. The country has evolved from being a location for execution-focused work to one where global organisations can assemble multidisciplinary teams capable of solving complex business and technology challenges.