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JPMorgan Appoints Mark O'Donovan as New Head of Human Resources

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JPMorgan Chase has appointed Mark O'Donovan as its new head of human resources, effective January 2027. He will succeed Robin Leopold, who is retiring after leading HR since 2018 and over 16 years at the bank.

O'Donovan's career at JPMorgan spans three decades, with leadership roles including CEO of international consumer banking, chief financial officer of the Commercial & Investment Bank, and CEO of Chase Home Lending. His appointment highlights the importance of HR leadership requiring both people expertise and deep operational and business experience.

The bank sees its HR strategy as a core business operation, especially in light of AI reshaping work and skills. With this planned succession announced months in advance, JPMorgan signals stability and confidence to staff, clients, and markets.

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