KPMG Honored as Salesforce Partner of the Year for Agentic Value

KPMG has received the Salesforce Partner of the Year Award for Agentic Value in recognition of its work helping clients scale adoption of Agentforce. The award, given by Salesforce, acknowledges KPMG's expertise in combining deep industry knowledge with a trusted AI framework to drive business success.

Part of this effort involves working with companies like lululemon athletica inc., where KPMG and Salesforce are advancing the guest and educator service experiences using Agentforce. This has led to significant results, including a 50% increase in guest inquiries resolved through self-service on live chat and apple messaging for business.

KPMG's work with clients like lululemon demonstrates what is possible when business strategy, innovative technology, and trusted AI come together to drive transformation at enterprise scale. This achievement reflects the firm's commitment to turning the promise of agentic AI into measurable business value.

The 14th annual Partner of the Year Awards recognize the significant contributions Salesforce partners have made through AI agent implementations and driving customer adoption that fuels real business growth. KPMG is part of Salesforce's expansive partner ecosystem, delivering creative solutions to help customers navigate their biggest hurdles and move from proof of concept to adoption.