Microsoft 365 Governance Incidents Soar as AI Adoption Outpaces Governing Skills
A recent report by ShareGate reveals that three in four organizations experienced Microsoft 365 governance incidents in the past year. This is largely due to AI adoption outpacing the skills needed to govern it, with 67% of organizations running two or more AI tools in their tenants.
According to the second annual State of M365 report, 38% of organizations left former employees or guests with access they should have lost, while 35% hit an audit or compliance gap. A staggering 77% experienced at least one Microsoft 365 governance incident, as two-thirds now run two or more AI tools on that same content.
Full Copilot deployment roughly doubled from 29% to 56%, and 28% of those tenants are running three or more AI tools. Content that was once overshared has now become a liability that an AI tool can retrieve on request.
The report points to three factors behind the incident rate: fragmented visibility into their own environments, overconfidence in how well-governed those environments are, and an AI governance skills gap that has not closed.