Salesforce and Servicenow Show Strong AI Growth but Divergent Strategies
Two major tech companies, Salesforce and ServiceNow, reported strong AI-driven growth in their latest earnings reports. However, their approaches to artificial intelligence differ significantly.
Salesforce posted $11.13 billion revenue for the quarter, highlighting its Agentforce AI platform and a $25 billion stock buyback program. The company's focus is on cash flow and integrating AI into its customer relationship management (CRM) platform.
In contrast, ServiceNow grew subscription revenue by 24.5% to $3.877 billion, driven by AI deals and security acquisitions. The company aims to become an AI control platform with a security edge.
Investors will be watching how Salesforce offsets softness in marketing and Tableau, while also monitoring the impact of ServiceNow's margin from recent acquisitions. Both stocks have declined this year but present contrasting risk-reward profiles amid the AI software shift.